In an effort to ensure the respect of its values for all, SOS Faim is committed to reinforce integrity in its activities.
We have thereby signed the Integrity Charter for NGOs launched in 2018 by the Minister for Development Cooperation, which allows us to confirm that “Integrity and respect are core values for us”. We are also determined to take concrete measures to ensure that these values “guide our actions and are supported by all of the actors who officially work for our organisation (staff members, volunteers and managers).”
SOS Faim has also drawn up a Code of Ethics and Conduct which sets out the guidelines to which each person who works, represents or is involved in any way with SOS Faim must adhere.
With this in mind, we have set up an Integrity Advisor function within SOS Faim as well as a confidential contact point for integrity reports and a complaint management procedure.
If you wish to file a report, you can either:
All reports are treated confidentially and you can request to remain anonymous. Access to the details of the complaint is restricted to the persons involved in the complaint management procedure.
Any person filing a complaint must act in good faith and have reasonable grounds to believe that the information disclosed represents an ethical violation.
In the event of a violation of the Code of Ethics and Conduct, SOS Faim commits to taking prompt, fair and appropriate action. Such violation may result in disciplinary sanctions including dismissal and/or legal proceedings.
Furthermore, SOS Faim’s fund-raising activities are governed by an Ethical Charter which guarantees the fulfilment of eight commitments to its contributors.
SOS Faim is also a member of the Association for Ethical Fundraising (AERF) and is one of the transparent associations listed on the donorinfo.be website (Independent information center on Belgian philanthropy).